25 million people seeing a UserVoice feedback widget every day make it is one of the largest B2B platforms that technology companies, from startups to the Fortune 500, use for managing customer feedback and support. UserVoice is venture backed and is the most recent winner of the the prestigious CRM Idol competition, beating out 70 other companies to be anointed by top industry analysts as “what’s next in CRM”.
- Industry: Software
- Year Started: 2008
- Organization Type: For-Profit
- # of Employees: 19 ( as of Dec 31, 2013)
Richard White is a Co-founder and the CEO of UserVoice, where he focuses on making sexy products for un-sexy markets like customer service. Prior to UserVoice, Richard was the lead designer on Kiko.com, a Y-Combinator-funded Calendaring product that drew praise for its clean design, which was sold on eBay for $258K. After Kiko, Richard founded SlimTimer, simple time tracking for freelancers, where he experimented with name-your-own-price Freemium models. The common thread throughout all these ventures is Richard’s passion for building wonderfully simple productivity tools with delightful user experiences. He’s proud to say that his works give people more time to waste rather than waste more of their time. Richard’s expertise lies in UI design & UX but in a past life he graduated with BS in Computer Science from North Carolina State University.
- Age: 36
- Ethnicity: Caucasian